Shipping & Returns
Shipping
At this time, Iconic Magazines ships exclusively within the United States. Due to the high cost of international shipping, customs delays, and the increased risk of packages being lost or damaged in transit, we are currently unable to accept international orders. We appreciate your understanding.
Processing & Carrier
Orders are shipped through USPS. Please allow 2 to 3 business days for your order to be processed before it ships.
Packaging
We understand that magazines are collectibles for many customers. Every order is carefully packaged using protective materials to help prevent bends, creases, and corner damage during transit. While we take every precaution possible, minor cosmetic wear caused during shipping cannot always be prevented.
Order Changes & Cancellations
Orders begin processing quickly. If you need to change or cancel an order, please contact us as soon as possible. Once an order has shipped, we are unable to make changes or cancellations.
Weather & Carrier Delays
Once a package leaves our facility, delivery is the responsibility of the shipping carrier. Unexpected delays caused by the following are outside our control:
- Severe weather
- Natural disasters
- Carrier network disruptions
- Peak holiday shipping
Returns & Exchanges
All Sales Are Final
Due to the collectible and limited nature of many of our magazines and publications, all sales are final. We do not accept returns or exchanges for:
- Change of mind
- Ordering the wrong item
- Duplicate purchases
- Gift returns
- Minor cosmetic imperfections from the publisher or distributor that do not affect the readability or integrity of the product
Please review your order carefully before completing your purchase.
Incorrect Items
If you receive the wrong magazine or an item is missing from your order, please contact us within 7 days of delivery. We’ll correct the mistake as quickly as possible at no additional cost.
Damaged Packages
If your package arrives visibly damaged:
- Take photos of the package before opening.
- Take photos of any damaged items.
- Contact us within 48 hours of delivery.
We will review the damage and work with you to determine an appropriate resolution.
Eligibility
Replacement requests are only eligible if:
- The item was damaged during transit
- The incorrect item was shipped by Iconic Magazines
- The issue is reported within 48 hours of delivery
- The item has not been used or altered
Items That Cannot Be Returned
The following items are not eligible for returns or exchanges:
- Magazines opened, read, or used after delivery
- Items damaged after delivery
- Products with normal publisher or printing variations
- Products purchased on clearance or marked as final sale
- Special orders or pre-orders (unless they arrive damaged or incorrect)
Refunds
Refunds are issued only when:
- A replacement cannot be provided for a damaged or incorrect item
- An order cannot be fulfilled due to inventory availability
Approved refunds are issued to the original payment method. Please allow 5 to 10 business days for your financial institution to process the refund after it has been issued.
Exchanges
We do not offer exchanges for different magazine titles, different issues or editions, customer ordering mistakes, or buyer preference. Exchanges are only provided when replacing an item that arrived damaged or when the wrong item was sent.
Lost or Stolen Packages
Iconic Magazines is not responsible for packages that are lost or stolen after the shipping carrier marks them as delivered. If your tracking indicates your package was delivered but you cannot locate it, we recommend:
- Checking with neighbors or household members
- Looking around your property and mailbox
- Contacting the shipping carrier directly
If you still need assistance, please contact us and we will do our best to help investigate the issue.