The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent for dispatch within 24 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our store to your destination. International delivery usually takes about 15–45 business days. US orders are shipped by USPS. After processing and leaving our location, items usually take between 3 and 14 days to arrive at their destination but can take longer from time to time.
If more than 15 days have passed please email us at email@example.com to review the status of your order. Refunds will be handled through email if necessary.
Please request returns with 3 days of receipt of your order. We issue returns for the purchase price of the items returned only, shipping costs are incurred by the customer. You may either receive a replacement item or refund as requested.